News & Events

"Employee Engagement through Data & Dialogue"

In this workshop, we explore the topics of employee engagement and employee surveys in new ways. First, we define employee engagement, drawing on theoretical work and research focused on what drives individual and firm performance. Then we move on to what can affect the kinds of behaviors leaders and managers can "engage in."  It’s more complex than simply saying employees are going “above and beyond.” The focus on the behavior needs to be strategic to ensure that the employee engagement intervention is driving the right types of behavior for your organization.

Additionally, we evaluate the role of the employee survey as more than a tool for data collection. The data also enriches dialogue in the leadership process. Using several case studies and research results, you will learn how to use this data to drive business strategy and goals. We will also integrate learning from the Leadership Pulse, an ongoing global study of leaders. This data provides us with a lens into today’s challenges, allowing us to define the best ways to use data in addressing the critical challenges faced by top leaders.

Theresa M. Welbourne is the founder, President, and CEO of eePulse, Inc., a technology and management research company delivering web-based leadership and performance improvement tools.  She also is a Research Professor of Management and Organization at the Center for Effective Organizations, Marshall School of Business, University of Southern California. She holds an adjunct professor of executive education position at the Ross School of Business at the University of Michigan, and she is Editor-in-Chief of Human Resource Management, the journal. With over 30 years in HRM, Dr. Welbourne’s expertise is in the area of HR leadership in high growth and high change organizations.  After working in professional and consulting roles in HRM, she went on to receive her Ph.D. from the University of Colorado, Boulder. She was then professor with Cornell’s ILR School and the University of Michigan Business School before starting eePulse (though a technology transfer grant from Cornell University).  

Her research has been featured in popular publications such as Inc. Magazine, the Wall Street Journal, the Financial Times, Business Week, the New York Times, and Entrepreneur Magazine. She has also been published in books and in journals such as the Academy of Management Journal, the Journal of Management, Human Resource Planning, the Journal of Organizational Behavior, the Journal of Applied Psychology, and Group and Organization Management.  She is the author of the Leadership Pulse™ project, which is the first and only real-time leadership benchmarking and global learning initiative (www.leadershippulse.com for more information).