Healthcare Information Systems


WDI’s Healthcare Sector aims to support efforts to build interoperable, integrated, patient-centered health information systems in low- and middle-income countries (LMICs). Historically, the lack of data within LMICs has undermined efforts to advance global health in these areas of the world. But recent breakthroughs in information and communications technology (ICT) have catalyzed great momentum for many LMICs to build-out specific health information systems.

What We Do

The Health Information Systems (HIS) team, drawn from within WDI and across the University of Michigan, focuses on advancing interoperability, the broad sharing of HIS data, systematic and committed end user engagement, and the effective integration and cross-cutting uses of health information for improved clinical delivery and better patient outcomes.

Assist private and public entities in LMICs with rigorous health information exchange (HIE)

  • Advance principles, methods and best practices for rigorous HIE
  • Provide technical assistance with expanding user interfaces (UIs), application program interfaces (APIs) and other means to broaden access to HIS data
  • Systematically evaluate all HIS components seeking opportunities to improve interoperability and data sharing
  • Work directly with end user communities to enhance access to dis-aggregated data and to make better use of data already available
  • Engage with private and public leaders to understand key HIE priorities and approaches
  • Develop targeted HIE recommendations

For the benefit of both private and public stakeholders, provide expertise around the rich troves of master data, global standards, metrics and algorithms, and other public domain intellectual property that will ground LMIC HIS and HIE

  • Provide technical assistance with identifying and integrating specific master data that relate directly to clinical delivery systems and health commodities supply chains
  • Advise on the shifts occurring in information and communications technologies (ICT) that bear directly upon HIS and HIE, including national digital identification, bar coding, ubiquitous mobile connectivity and payments, fintech and other technology stacks, and the Internet of Things (These will bring forward a tsunami of other master data.)
  • Provide workforce training, strategic planning, and ongoing assistance with master data management
  • Develop targeted master data recommendations

Prepare private and public entities in LMICs for an imminent and systematic shift toward integrated, patient-centered health commodities supply chains and clinical delivery systems

  • Advance principles, methods and best practices for rigorous patient-centered systems that deliver the right care to the right patient at the right place and time, every time
  • Advise on the HIS needed to advance patient-centered models in three specific areas: 1) chronic disease medications, 2) vaccine delivery, and 3) reproductive, maternal, newborn and child health (RMNCH)
  • Provide technical assistance with transitions to patient-centered HIS systems, including mixed paper-based and electronic information systems
  • Develop targeted recommendations for advancing patient-centered supply chains and clinical delivery systems

How We Engage

We employ an approach that involves a client-specific combination of WDI staff, and University of Michigan faculty advisors and top-level MBA student teams from the Ross School of Business, who contribute field research and strategic thinking to the development of relevant, viable, and implementable solutions to specific challenges. This approach enables WDI to deploy a lean team that leverages existing resources to increase the return on our partners’ investments and allows WDI to remain nimble and focused on identifying innovative solutions that draw on multidisciplinary expertise.


Extensive Experience We have over 25 years of experience in addressing the challenges of viable and profitable business models for companies seeking to engage in emerging economies.
World-class Academic Institution We have the ability to leverage world class academic and multidisciplinary expertise at the Ross School of Business and other schools and colleges at the University of Michigan.
Partnerships We have developed strong relationships with partners, including hospitals, clinics, nonprofits, and multinational companies across developing countries.
Proven Expertise We have proven expertise in designing business models, testing strategies through piloting projects, and evaluating solutions for effectiveness and scalability.
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