Open Enrollment Courses: Business Management

Strategic Thinking – Riga, Latvia

February 19-20, 2018


In today’s strategic environment, there is an increasing need for creative and agile strategy decision making. With the rapid convergence of industries (telco and internet); emergence of the Sharing Economy (Uber, AirBnB etc) and the mainstreaming of data analytics and AI (IBMs Watson), strategic thinking has never been more important to the long-term financial sustainability of companies. This seminar will: introduce you to state-of-the-art strategy thinking used by the world’s leading companies; place strategic innovation in your business context; and empower you to take these ideas straight back to your company and begin the process of strategy execution.

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Supply Chain and Logistics Management – Riga, Latvia

March 12-13, 2018


This program introduces cutting-edge models and practical tools for effective supply chain design and management. Topics include: effective inventory control; distribution and logistics management; utilizing e-business; partnering with suppliers and customers to reduce costs and increase service levels. This program is designed for senior-and middle-level managers with responsibilities in supply chain management, distribution management, inventory control, e-business, and procurement. It is also a valuable for consultants or general managers who would like a broader understanding of how different parts of supply chains fit together and managers responsible for implementation of new information, decision support, and enterprise resource planning.

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Strategic Management Program – Riga, Latvia

May 14-25, 2018


WDI’s flagship 10-day mini-MBA certificate program offers a broad, cross-functional approach to general management. Students learn the latest, best practices in the areas of finance, marketing, strategy, organizational management, and strategic HR management. The program incorporates lectures, case studies, small-group presentations and class discussions. Participants from a variety of industries engage in a lively exchange of ideas and insights. Students leave the program with an improved skill set and fresh ideas for approaching critical business issues. The program is conducted in English and taught by award-winning faculty.

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View program brochure here.
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Read about past participant experiences here


Advanced Negotiations – Riga, Latvia

June 14-15, 2018


As managers advance in their careers, the ability to negotiate well becomes essential. Often managers have a basic grasp of negotiations skills, but do not have the sophisticated approaches needed to negotiate successfully in challenging situations. This programme equips managers with the skills and confidence needed to be a master negotiator. Participants will learn research-based, managerially tested concepts. Concepts will then be put into practice through role plays and experiential exercises. Participants will learn many new tools to take back to the workplace.

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Successful Negotiation (Blended Delivery)


This new program features an innovative format that combines elements of an enormously successful massive open online course (MOOC) on “Successful Negotiation: Essential Strategies and Skills” with a supplemental onsite program that focuses on practical elements of the negotiations process and includes simulations by participants. This truly blended approach supports greater overall comprehension, and enables online learning to match a learner’s schedule while also maximizing and customizing onsite learning time. While the primary audience is the business owner/manager, this training can also be tailored for faculty development workshops.


Strategic Thinking


Strategic thinking is a way of understanding the fundamental drivers of a business and rigorously challenging conventional thinking about them in order to shape future opportunity and economic value. It focuses on finding and developing unique opportunities to create value by making connections across diverse considerations and exploring how to remove constraints on what is possible whether imposed externally or internally.

Strategic thinking involves a set of skills that need to be exercised in order to be strengthened. We are going to exercise our strategic thinking skills in this program by applying them first to The Walt Disney Company. We will build on that experience when we analyze the motorcycle company Ducati. Finally, you will apply the same skills to our own organization starting with one key initiative that you have identified. You will build a case that justifies that issue using external and internal analyses. Then you will think through how your organization should address your strategic issue.


Leading Sales/Sales Leadership


Sales leaders and their sales organizations are facing unprecedented levels of pressure and complexity both externally and internally to deliver high levels of performance. Externally, increasingly global marketplaces — often disrupted by new technologies — have resulted in ever-higher customer demands. Internally, sales organizations require tighter functional alignment, faster strategy execution and more effective sales processes. This program addresses the creation of a high-performing organization at the strategic level, framed in the context of rapid change and higher levels of customer demands. Starting with design of a meaningful strategy, this program tackles the challenge of seamless execution. It then explores the intraorganizational aspects of defining appropriate sales structures and key aspects of sales force management such as recruitment, development and retention of sales talent.

Human Resources (HR)


Effectively managing people is a key factor in the success of any organization. In order to align human resource strategies with the company’s business objectives, you must be equipped with leadership skills, cutting-edge knowledge and the right tools. This program has been designed to provide participants with proven methodologies to integrate human resources management into their organizational strategy and bring meaningful change to their organizations. The main objective is to strengthen professional competencies and provide HR management tools for immediate application in your organization. Thorough planning; hiring the right people; creating an organizational culture that fosters success; and implementing best practices that lead to improved productivity represent just a small sample of how HR managers can influence the overall results of the company and help deliver increased value to the company.

Key Account Management


Over the last few decades, Key Account Management (KAM) has become a widespread approach to creating value in strategic customer relationships. Learn how world-class organizations adopt KAM to achieve competitive advantage and how you can do the same. Best practice KAM starts with defining in a key account plan the key parameters of the relationship with the customer. The next step is to reconfigure resources, balancing and harmonizing strategic and operational practices. A key part of a successful KAM program is the definition of the role of the key account manager, and the development of sound inter-organizational interactions. Overall, KAM is framed as the integral process to align supplier’s structures and practices to those of the customer to generate profitable, long-term relationships.


Cost Reduction Strategies


Whatever the size of one’s organization, efficient management of resources is critical. This program is designed to help participants uncover the strategic logic behind cost reduction, deepen methodologies of critical relevance to facilitate the decision making process, and become familiar with the most used tools and the organizational challenges that leaders must face. Through an interactive and dynamic format, participants will learn how to develop, analyze, measure and improve an effective cost reduction process.


Leading High Performance Teams


Most executives are promoted to their positions with little or no education in how to lead teams. Consequently, their teams may not reach their full potential, particularly in challenging times. This program is designed to help senior and middle level executives learn scientifically proven best practices for creating high-performing teams. As executives interact with the instructor and other program participants in this highly engaging and interactive program, they will learn how to help their teams get better results in less time using fewer resources with less stress and more ongoing learning. They’ll also learn how to help their teams avoid dysfunctional dynamics that can undermine their efforts. Creating high-performing teams is challenging, especially when teams must work on complex problems in short time frames with diverse team members who are often dispersed around the world. Participants will learn to take their teams’ performance to the next level; gain a deeper understanding of their personal team leadership strengths and weaknesses; and get insight into the special needs of diverse, global, and virtual teams.




Although negotiations are a ubiquitous part of our everyday lives, many of us know little about the strategy and psychology of effective negotiations. Why do we sometimes get our way, while other times we walk away feeling frustrated by our inability to achieve the agreement we desire? In short, what are the reasons we sometimes fall short of success and how can we improve in our next negotiation? There are four key dimensions to every negotiation that can create obstacles but also serve as potential levers: behavioral, cognitive, emotional and motivational. In this interactive program, you will develop your abilities to overcome each of these obstacles and learn methods for how to leverage each dimension to create and claim value in your negotiations.


Leading Strategic Change


By some measures, up to 75% of change initiatives fail. In this course, you will gain a thorough understanding of a systematic approach to managing change in organizations based on cutting-edge empirical research. You will evaluate the range of tactics available for implementing change and strategize which tactics might be most appropriate for various targets and stages of the change implementation process. You will also learn how to identify allies in the change implementation process and draw on their support, as well as how to overcome organizational resistance.


Corporate Governance (Open Program)


Every business activity is affected by the issues of corporate governance and social responsibility.  Officers, directors, and managers are subject to changing duties to the firm and the shareholders.  In addition, firms striving to be socially responsible need to consider the interests of other constituencies such as the employees, customers, suppliers and local communities. Executives must understand their obligations for implementing compliance programs and internal controls to reduce the risk of the firm running afoul of regulatory requirements as well as criminal activity. The struggles over control of the modern corporation evolve and present themselves in a myriad of forms. The issues underlying these struggles are still being resolved. This course seeks to alert business professionals to the powerful impact these issues will have on their ability to manage effectively.


Strategic Sales Management


To excel in today’s competitive marketplace, you must put sales leadership at the top of your agenda. This new high-impact 4-day seminar will help you do that.  Join some of the world’s leading professors in the area of sales as you learn to turn sales into your company’s competitive advantage. Never before have companies had access to this powerful teaching team – we’re assembling them for the first time ever to help companies like yours optimize sales operations and increase sales. In the program, we’ll guide you through the process of: Developing a strategic view of sales leadership; Examining how sales leadership is structured and optimized in today’s organizations; Exploring for the tactical and resource requirements of sales leadership; Identifying how sales leadership syncs the organization’s broader strategic activities.



Project and Risk Management

Financial Control

Strategic Brand Management

Lean Office

HR Strategy

Managing Information Technology

Social Media Marketing


Grievance Policy: Any student wishing to report a violation of the Proprietary Schools Act 148 of 1943 as amended in P.A. 212 of 2009 may file a complaint with the State of Michigan.

Nondiscriminatory Policy: WDI does not discriminate on the basis of race, color, national and ethnic origin in administration of its educational policies, admissions policies, scholarships and other school-administered programs.

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