Performance Measurement and Improvement Consulting Services

Consulting Services

Performance Measurement & Improvement

Understanding Data, Improving Performance

What We Bring


Integrate monitoring and evaluation with project design to improve outcomes


Develop innovative measurement approaches with partners in multiple sectors


Examine the breadth and depth of impact to inform decision-making


Measuring performance is critical to the success of any organization. Indeed, businesses that harness data to improve operations are more likely to achieve commercial success. As the WDI Performance Measurement and Improvement team (PMI) we design and implement context-specific measurement tools and learning processes for both for-profit businesses and non-profit organizations in low- and middle-income countries (LMICs). These processes are iterative and evolve from the early design phase to a fully scaled operation. Our team specializes in applying multidimensional assessment, while also integrating business indicators, to create unique insights into the effectiveness, sustainability and scalability of our clients.

By applying qualitative and quantitative methods, we measure complex impacts—from household income to women’s empowerment to children’s well-being. We also collaborate with and train business and non-profit leaders to design and implement solutions in assessment and continuous improvement. We take pride in helping our partners develop their measurement systems and capabilities, rooted in the latest proven methodologies.

Featured Work

Improving Organizational Performance through Cross-Sector Learning: Lessons from Measurement

Accelerating Measurement within Impact Investing: Five Critical Lessons

Developmental Evaluation in Theory versus Practice: Lessons from Three Developmental Evaluation Pilots

G-SEARCh: Building Evidence for Gender Lens Investing

Perspective: Firms Adopting ‘Lean’ Research Can Expect Wide Impacts

Learning Partner for Clean Cooking Alliance Market Strengthening Program

Engage with us

Heather Esper

Heather Esper

Director, Performance Measurement & Improvement

Our team harnesses proven research designs and data collection tools to understand, monitor and improve the socio-economic and environmental performance of organizations. We collaborate with and train leaders at businesses and non-profit organizations to design and implement solutions in the areas of impact measurement and management, as well as continuous improvement. (Click to download our complete Capability Statement).

Featured Clients

DAI logo
BD (Becton, Dickinson and Company) logo
Clean Cooking Alliance Logo
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