Healthcare Delivery Management Training


Healthcare Delivery Management Training

What We Bring


Tailor-made for senior healthcare professionals


Action-based learning for common challenges


Learn how similar organizations operate


Private hospitals in low- and middle-income countries (LMICs) often grapple with similar challenges: Procuring financing, properly allocating staff, controlling costs and improving processes. Such common growing pains often keep privately run hospitals and clinics from reaching their full potential — both in serving patients with quality care and as successful business enterprises. This is particularly the case in the challenging environments of LMICs.

WDI’s Healthcare Delivery Management Training courses are specifically designed for senior leaders at private hospitals, clinics and other healthcare delivery organizations in LMICs. This action-based learning course equips leaders with tools such as how to map, analyze and improve patient care and other processes; time-driven activity-based costing; as well as how to accurately assess the costs of care processes and managing health conditions.

Participants apply their knowledge practically, working with executives and leaders from other healthcare businesses and countries, under the experienced guidance of the WDI team.

Our Modules

Program Details

Our courses are designed to empower busy professionals to complete the work according to their schedule. The program includes flexible, asynchronous materials, as well as half-day synchronous class training sessions via Zoom. The courses are guided by experienced senior staff from WDI and invited faculty from top-ranked U.S. business schools. Each participant will work on a team-based project to solve a real business challenge at the participating hospitals and clinics, using newly acquired skills from the course.



Raising funds from institutional investors to planning/projections



Developing market assessments and service planning



Improving processes, including cost management, supply chain, revenue cycle management

Corporate Governance

Corporate Governance

Understanding board structures, roles and responsibilities

Introduction to Healthcare

Introduction to Healthcare

Elements of a strong healthcare enterprise

A success story

 Grupo OSME is a privately run medical clinic business in San Luis Río Colorado in Sonora, Mexico. Founded by Dr. Raúl Payán, the clinic is focused on serving the health needs of agricultural workers and their families in the area. Despite the success of the business, Payán found that securing the necessary financing to expand OSME into a hospital to be a major challenge. As the video feature explains, the project also helped to spur a new WDI program: Healthcare Delivery Management Training.

Featured Content

Six Business Plan Pitfalls to Avoid When Approaching Funders:

Lessons from Healthcare Enterprises in Emerging Markets


Ioan Cleaton-Jones headshot2021

Ioan Cleaton-Jones

Senior Director, Healthcare Delivery

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