Knowledge Sharing

SCALA Metrics Lab Impact Measurement Framework

Heather Esper, Senior Program Manager of WDI’s Performance Measurement Initiative (PMI), in collaboration with IDB’s SCALA Metrics Lab developed a new framework for boosting the impact of small inclusive businesses and their distribution networks. IDB’s SCALA network is a platform to scale the impacts of inclusive and social business in Latin America and the Caribbean. Through SCALA, anchor companies, microfinance institutions, academia, and non-governmental organizations combine efforts to grow micro‐distribution networks based on micro-franchising models.

The SCALA metrics framework includes a mix of standardized social and business metrics and measures short and long term impacts. These indicators can be tailored to each organization in the network. This report explains:

  • The goals of the framework
  • The process for developing the framework
  • Core components of the framework, and;
  • Indicators included in the framework (business, social, and short- and long-term metrics)

WDI’s PMI team piloted the framework with three different SCALA micro-distribution organizations in Brazil, Nicaragua, and Peru. For additional information about PMI’s work with the three pilot organizations, see this article.

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