Assessing operations of inpatient department at Holy Family Virika Hospital
March 2010 - April 2010Overview
Virika is a non-profit hospital located in Fort Portal, Uganda. It has a stated mission to serve the poor and vulnerable (mothers and children under five), and it enjoys a good reputation in Fort Portal and the surrounding area. The project provided an assessment of the processes within the inpatient department. The group’s process flow analysis helped Virika Hospital reach financial sustainability by: (1) Identifying opportunities for operational efficiency gains and cost cutting; (2) Identifying opportunities for service quality improvements; (3) Informing accurate costing and potential pricing changes of products and services; (4) Revealing and prioritizing opportunities for increased revenue generation