"Services Shift" Named A Top Business Book
Monday, August 17, 2009
“The Services Shift: Seizing the Ultimate Offshore Opportunity” by WDI Executive Director Robert Kennedy has been named one of the best business books of 2009 by Soundview Executive Book Summaries.
Since 1978, Soundview has offered print summaries of the 30 best business books to its 100,000 subscribers. To read the summary of “The Services Shift” and the other top business books of 2009, click
here.
The book, published by Financial Times Press, explores the increasing globalization of business services. That is, the outsourcing and offshoring of service activities, which includes both people in services sectors (e.g. banking, telecommunications, and medical transcription) and those who perform service functions within the manufacturing sector (e.g. product design, accounting, and marketing). The book looks at what is happening now and provides a framework to understand how these trends affect the practice of management.
Early response to the book has been positive with endorsements and accolades from leading academic thinkers such as C.K. Prahalad, Stuart Hart, and Noel Tichy. The book has also received strong praise executives of leading offshore operating companies (Genpact, Tata Consultancy Services, Convergys, Perot Systems),advisory firms (EquaTerra, Diamond Management & Technology), and from U.S. operating companies like (Visteon, Penske, and GE Capital Solutions).
To find out more about the book, click
here.
