Heather Esper, Senior Program Manager of WDI’s Performance Measurement Initiative (PMI), in collaboration with IDB’s SCALA Metrics Lab developed a new framework for boosting the impact of small inclusive businesses and their distribution networks. IDB’s SCALA network is a platform to scale the impacts of inclusive and social business in Latin America and the Caribbean. Through SCALA, anchor companies, microfinance institutions, academia, and non-governmental organizations combine efforts to grow micro‐distribution networks based on micro-franchising models.
The SCALA metrics framework includes a mix of standardized social and business metrics and measures short and long term impacts. These indicators can be tailored to each organization in the network. This report explains:
- The goals of the framework
- The process for developing the framework
- Core components of the framework, and;
- Indicators included in the framework (business, social, and short- and long-term metrics)
WDI’s PMI team piloted the framework with three different SCALA micro-distribution organizations in Brazil, Nicaragua, and Peru.
