Prathyusha Davuluru decided to pursue her MBA at Michigan Ross “to gain hands-on, global experience that blends business, impact and learning in real-world settings.”
The first-year Ross MBA student found exactly the opportunity through her recent Multi-Disciplinary Action Project (MAP) with Infinity Advanced Technology Solutions (formerly Boston Medical) in Addis Ababa, Ethiopia. The project was one of nine distinct MAPs for full-time, online and weekend MBA students supported by the William Davidson Institute (WDI) during the 2024–2025 academic year.
The Infinity MAP team interviewed staffers and managers of hospitals across public and private sectors, small and medium-sized clinics to understand their needs and challenges. They presented strategic recommendations tailored to these insights—with the aim of providing the firm with more tools to strengthen investor proposals.
“Working alongside an amazing team, we explored how medical device leasing can help increase access to critical healthcare technologies across Ethiopia,” said Davuluru, a student in the Michigan Ross Weekend MBA program. “We also had the unique opportunity to engage with the Ministry of Health and the National Bank of Ethiopia, gaining insights into national healthcare goals and the regulatory environment around financial leasing.”
Over the last three decades, more than 830 students have participated in hundreds of WDI-sponsored MAPs across low- and middle-income countries. The fast-paced, seven-week course is a requirement for all MBA students.
Participating 36 students collaborated with WDI partners—both for profit businesses and nonprofits—operating in the areas of healthcare, energy and mobility, and entrepreneurship development. This year’s projects took place in the Dominican Republic, Ethiopia, India, Kenya, Mexico, Uganda and Vietnam. From expansion plans for a rehabilitation center in India, to expanding entrepreneurship in Vietnam to in-depth market forecasting around specialty healthcare clinics in Uganda, the projects offered a diverse set of business scenarios for students to navigate.
In April, WDI hosted a MAP Showcase, with each team providing a brief presentation on their project, including their roles, analysis and recommendations to the partnering organizations and businesses. The students reflected on their experiences of assessing the business and market, the wider economic and investment ecosystem, as well as applying what they learn in the classroom to real-world business challenges.
“We really learned to be flexible, open minded and adapt to what happens,” said first-year MBA student Masashi Nishimura, whose team engaged with healthcare firm CheckUps in Kenya.
CheckUps is working to establish a dynamic network of urgent care centers in Kenya. The MAP team identified four key areas to strengthen pharmacy operations and medicine inventory management, while recommending tech-enabled solutions to strengthen the customer on-boarding process.
“Every employee was so busy, but they took their valuable time to help us,” said Laura Frazee-Sonsteng, a fellow team member on the CheckUps team. The MBA student said she was in awe of Kenya’s economic growth and business culture.
“There is so much happening and I think there are big things to come for Kenya,” Frazee-Sonsteng added.
WDI President and CEO Wendy Taylor noted that the student projects not only help WDI clients improve operations and forecast future plans, they benefit subsequent MAP teams at Ross as many partner organizations collaborate with WDI repeatedly over the years.
These are not easy projects, they test students and what they have learned on the way to obtaining their MBA degree. I know our clients have benefited tremendously from what the students have provided and we’re grateful for their combined efforts.
“Students apply many aspects of their first year MBA core courses—from accounting to revenue management to market evaluation – toward the real-world dynamics of MAP,” Taylor said. “These are not easy projects, they test students and what they have learned on the way to obtaining their MBA degree. I know our clients have benefited tremendously from what the students have provided and we’re grateful for their combined efforts.”
WDI’s commitment to equipping entrepreneurs, enterprises and ecosystems in emerging markets with the business tools needed for success and scaling impact are clearly reflected in each of the projects. For example, Poornatha, an entrepreneurship training organization, worked with a MAP team to launch a pilot program supporting small and medium business entrepreneurs in Vietnam through tailored, high-impact education.
WDI’s Energy and Mobility team has previously collaborated with automotive manufacturing quality services firm AMN International, located in Mexico. This year’s MAP team helped AMN focus on identifying opportunities with Tier 1 companies in the Mexican automotive industry to implement advanced technologies in manufacturing processes.
“Their visit allowed them to see firsthand how our operations work and connect their research to real-world applications,” said Victor Corella, CEO of AMN International. “We’re honored to have supported their learning journey and proud to contribute to the development of future global leaders in innovation and strategy.”
Meanwhile, at Poovanthi Institute of Rehabilitation Medicine Madurai, India, students worked on a strategic plan to support the expansion plans for the rehabilitation center, which hopes to grow from 124 to 600 beds. The team made recommendations around improving patient intake and scheduling, process improvement for billing and collections, and a roadmap for prioritizing and expanding key services.
“The students brought fresh ideas and helped us look at our challenges in a new way. They gave us useful suggestions for creating a value-based organization by developing a strategy framework, roadmap and change management strategy,” said Dr. Shibu B, Chief Medical Officer, Poovanthi Institute of Rehabilitation & Elder Care. “This will help us in improving our work culture, which supports our goal of giving better care to our patients. It was also a great exchange of learning that they understood the local context with curiosity and respect, while we gained insights from their global perspective. We truly enjoyed this partnership and thank them for their thoughtful work.”
At Clinica de Familia La Romana, another previous WDI partner operating in the Dominican Republic, the team evaluated potential business and financial models for a pathology clinic focusing on specific diagnostic tests. Students mapped the impact of the regulatory environment, operational readiness and other risks designed to help management make an informed decision.
Mina Halpern, Executive Director at Clínica de Familia La Romana, said the team did an “outstanding job analyzing and evaluating the potential inclusion of pathology services in Clínica de Familia’s new facility,” which will open in 2027.
“They conducted a thorough assessment of demand, financial viability, and other key factors. Their well-founded recommendations will have real-world impact and are instrumental in guiding us through difficult decisions about which services to include,” Halpem said. “The MAP students demonstrated exceptional professionalism, dedication, creativity, and passion throughout the project. We are profoundly grateful for their hard work, and for the William Davidson Institute´s support of this project.”
For students, applying what they are learning in the MBA program through the projects is an indicator of just how much impact they can have, both at U-M and in their professional careers.
“You realize that all these little things we are doing can make an impact,” said Hailey Lee, a first-year MBA who participated in the Clinica de Familia project. “And having the power to have an impact, to actually contribute, that’s also what makes it so great.”
Since 2015, the William Davidson Institute and its partners have provided NGO Leadership Workshops to non-profit leaders from across Central and Southeastern Europe. In October, 25 NGO leaders from across Ukraine attended the interactive management training sessions in Warsaw, Poland, designed to empower Ukrainian civil society amidst the ongoing war.
This marked the 13th NGO Leadership Workshop and the fifth held in Poland, offering critical support at a time of immense challenge. Participants traveled from across Ukraine to represent NGOs addressing critical war-time challenges, including documenting war crimes, human rights advocacy, veteran support, civic engagement, justice reform, policy change, memory preservation and emergency aid for internally displaced people.
Sponsored by the University of Michigan’s Weiser Center for Europe and Eurasia, in partnership with WDI, the workshop was organized in partnership with Hekima, a Slovakia-based NGO dedicated to empowering civil society leaders and activists, with a focus on addressing gender-specific challenges through entrepreneurship and education.
The five-day program in October began with an opening networking reception in downtown Warsaw. Throughout the week, training sessions focused on leadership, conflict resolution, social media strategies, resilience and preventing burnout. A cultural excursion to Warsaw’s Wilanów Palace allowed participants to explore the historic museum and gardens, offering time for reflection. The week concluded with a closing dinner at the picturesque Villa Foksal, attended by Warsaw Mayor Rafał Trzaskowski.
Amy Gillett, WDI Vice President, Education, said for more than a decade the workshops have provided a unique experience for participants to network, learn and collaborate with instructors and fellow NGO Leaders. The focus specifically on Ukrainian nonprofits coping with the incredible strain of Russia’s invasion, highlights WDI’s commitment to providing professional education even in the most difficult of circumstances.
“These workshops go beyond just training – they’re a lifeline for leaders facing extraordinary challenges,” Gillett said. “The week also offers participants a much-needed respite from the war, providing a chance to recharge and reflect away from the daily stress and uncertainty in their country. We’re continually inspired by their resilience and determination, which motivates us as organizers to ensure these workshops provide meaningful support and opportunities for growth and networking.”
The next workshop will take place from May 26-30 in Bratislava, Slovakia. That program will be open to NGO leaders from 16 countries.
Learn more about the NGO Leadership Workshops here and download the full report on the latest workshop here.
Members of the WDI Energy and Mobility team meet with faculty and leadership at a lab at the Technological Institute of Monterrey—Chihuahua campus.
The next big energy and mobility technology breakthroughs can come from anywhere in the world, and many have their roots in university labs and research centers. Building on more than three years of collaboration, the William Davidson Institute at the University of Michigan (WDI) is partnering with multiple stakeholders in the State of Chihuahua, Mexico to create new pathways for energy and mobility tech innovations to leap from the lab to commercial application.
In partnership with the Chihuahua Secretaría de Innovación y Desarrollo Económico (SIDE), and nonprofit organizations Desarrollo Económico de Ciudad Juárez (DECJ) and Frente Norte, WDI will support select universities and research centers, working collaboratively to create customized commercialization roadmaps for each institution, as well as evaluate prototypes related to energy and mobility with commercial potential. These institutions initially will include Autonomous University of Ciudad Juárez (UACJ), Autonomous University of Chihuahua (UACH), Technological Institute of Ciudad Juárez (ITCJ), Center of Advanced Materials Research (CIMAV), and Technological Institute of Monterrey (ITESM) – Chihuahua and Ciudad Juárez campuses.
The commercialization project builds on the WDI/Chihuahua Charging Forward project. In that initiative and related work, WDI’s Energy & Mobility team and local economic development organizations worked with companies, researchers and innovators to identify opportunities related to the electric vehicle value chain. Through the collaboration, WDI facilitated multiple delegations from Mexico to U-M’s Ann Arbor campus as well as innovation hubs in Detroit. For example, in July 2024 WDI hosted engineering faculty from six different universities and research institutes in the state of Chihuahua, Mexico, as part of the Zero-Emissions Vehicle (ZEV) academic partnership implemented by WDI with support from the U.S. Mission Mexico Public Diplomacy Section.
“It’s important for us to support local innovation and we are interested in novel approaches to help to commercialize promising technologies and solutions to energy and mobility challenges,” said Cynthia Lopez, Executive Director of DECJ. “We’re excited to again join forces with WDI to co-develop new collaborations with our local universities and research centers to help innovators and entrepreneurs advance their ideas, while helping our region compete.”
In addition to leveraging assets and resources already existing in Chihuahua, WDI brings substantive experience supporting commercialization of multiple technologies in low- and middle- income countries, and will draw on expertise and experience from the broader University of Michigan network. WDI previously has worked with faculty to commercialize clean energy innovations as well as with organizations such as Technological Institute of the Philippines, which recently partnered with WDI to develop a strategic roadmap for commercializing technologies produced through funded research and special projects.
“Commercializing technology innovations within university labs unlocks the potential to improve so many lives,” said Dana Gorodetsky, WDI Program Manager, Energy & Mobility. “WDI has a great track record in breaking down barriers, while also building up new networks to catalyze innovation and business development. We’re excited to begin this next phase of our partnership with the State of Chihuahua to support researchers looking to develop prototypes into products.“
WDI and the partners in Chihuahua will undertake the project in phases, starting with assessing what is already happening in Chihuahua and generating a state-level mapping of key academic commercialization activity, resources and gaps. WDI will support select universities or research centers by working collaboratively to create customized commercialization roadmaps for each institution, as well as profiles of relevant prototypes. Finally, WDI will work closely with innovators developing these prototypes to advance their commercialization, developing commercial feasibility reports and recommended next steps, involving students, faculty and researchers in the process.
Beyond advancing the commercial goals, WDI will apply a broader learning lens, working with participating universities and research centers to unlock new learning opportunities for all involved.
“The goal is to create new networks and expand capabilities at both the institutional and state level—regardless of the market outcomes of these technologies,” Gorodetsky added.
About WDI
At the William Davidson Institute at the University of Michigan, unlocking the power of business to provide lasting economic and social prosperity in low- and middle-income countries (LMICs) is in our DNA. We gather the data, develop new models, test concepts and collaborate with partners to find real solutions that lead to new opportunities.
About SIDE
SIDE, a government office of the State of Chihuahua, fosters and facilitates the economic development of Chihuahua, in coordination with economic actors, increasing the competitiveness of business through innovation, to generate wealth and employment, and enhance the quality of life for the people of Chihuahua.
About Frente Norte
Frente Norte is a smart specialization strategy for Ciudad Juárez, Chihuahua, intended to help the city focus its efforts and resources on a limited number of ambitious and achievable priorities that can promote economic competitiveness, as well as the well-being and integral sustainability of the region in an increasingly complex and uncertain global context.
Over the past 40 years, economic reforms and global trends have pushed Vietnam’s economy from one of the poorest in the world to a middle-income economy, according to the World Bank. In line with its continual and steady development, the country expects 5.5% growth in 2024, up from 5% in 2023. This expansion has put Vietnam well on its way to achieving its goal of becoming a high-income country by 2045.
WDI has managed programs in Vietnam for the last 20 years, as part of the Institute’s mission in low- and middle-income countries (LMICs). In 2004, the Institute hosted a six-week management education program for executives from Vinacomin, Vietnam’s national mining country. In 2017, MBA students from the Ross School of Business at the University of Michigan worked with Vietnam Partners LLC to develop a Center for Entrepreneurship and Innovation and a venture capital fund focused on start-ups. Another group of MBA students joined Solagron, a high-tech agricultural company that relies on solar energy to cultivate and process microalgae, in 2024 to build a market entry strategy.
“Vietnam has all the characteristics of a market perfect for WDI’s involvement,” said Amy Gillett, WDI Vice President of Education “Its economy is an innovative one. Its players want to diversify, support start-ups, and strengthen managerial skills, so it’s the ideal time for us to be there. There is massive potential.”
Over the last three years, WDI has been elevating Vietnamese business leaders’ skills through its Advanced Mini-MBA Program at the FPT School of Business & Technology (FSB). This partnership brings together educators and business leaders to expand participants’ management skills, bolster business education opportunities and encourage economic growth in the country.
“Helping countries transition from centrally planned economies to market economies is WDI to its essence,” Gillett said. “When you make that transition, you need to cultivate and rely on a new level of management skills. WDI is perfectly equipped to train business leaders in these important skills, whether it’s in Eastern Europe, Sub-Saharan Africa or Southeast Asia.”
Not only has the government supported economic growth in the country through improved infrastructure and healthcare, but the nation’s businesses have pushed for inventive ways to accelerate their industries. The country is experiencing a steady increase in GDP per capita and improved infrastructure access.
“Vietnam is an interesting setting for management training because of the unique characteristics of the business environment. The high degree of government participation in the economy, for example, means that a company’s go-to-market strategy must respect this government — or, even better, leverage the government participation for competitive advantage,” said John Branch, clinical associate professor of business administration at the University of Michigan’s Ross School of Business. He teaches in the Mini MBA Program in both Vietnam and in Riga, Latvia.
The certificate program was co-developed by Gillett and David Estrada, WDI Education program administrator, specifically for the Vietnamese market. It digs into how to leverage these government relationships and requirements, and it also covers critical lessons on foundational business skills. WDI-affiliated faculty and FSB instructors teach executive students about strategy, sales management, marketing, finance, operations, entrepreneurship, leadership, negotiations, human resources and more. Through a combination of in-person and online sessions, the program pushes participants to focus on digital transformation, leadership expansion, practical decision-making and organizational-level thinking.
“The program is mutually beneficial,” said Nguyen Viet Thang, Dean of FSB. “WDI has brought us new values and perspectives, and having top WDI professors participate in teaching is a great benefit for Vietnamese students and faculty. Conversely, we hope WDI gains significant value in understanding the corporate management culture of Eastern countries in general and Southeast Asia in particular.”
Pictured from left to right: Dr. Nguyen Viet Thang, Dean of FPT School of Business & Technology of FPT University; Paul Clyde, Former President of WDI; Dr. Truong Gia Binh, Chairman and CEO of FPT Corporation; Bradley Lalonde, Co-founder and Chairman of Vietnam Partners LLC; Ha Nguyen, Academics Head of FPT School of Business.
WDI has brought us new values and perspectives, and having top WDI professors participate in teaching is a great benefit for Vietnamese students and faculty. Conversely, we hope WDI gains significant value in understanding the corporate management culture of Eastern countries in general and Southeast Asia in particular.
This year’s program will run from July through October 2024, and each module is deeply connected to real-world dilemmas and solutions. At the end of the program, participants complete a final group project around current management challenges they face in their own businesses. Participants are asked to consider a specific issue, analyze it, and formulate a practical solution. Groups then present their project, which includes market analysis, implementation plans and feasibility decisions, to the class. At the program’s culmination, participants receive a co-branded WDI-FSB certificate — emphasizing the deep value of these global relationships and cross-cultural educational opportunities.
“The WDI and FSB partnership is a win-win situation. It fosters knowledge exchange, expands access to valuable educational programs, and ultimately contributes to the development of a strong and globally competitive business community in Vietnam,” noted Bradley Lalonde, co-founder and chairman of Vietnam Partners LLC, in a recent business newsletter. Lalonde, a private equity and fund management expert who served as the first CEO of Citibank Vietnam, played an essential role in the development of the partnership program.
This unique FSB partnership program was created to strengthen both individual business skills and the larger economy. To achieve that goal, the curriculum is directed toward those in leadership roles – in many cases, the people driving the evolution of their industries. Participants in the program must have at least five years of management experience, and their expertise and sincerity show in their dedication to the course.
“What I admire in any learner is curiosity, and the Vietnamese learners in this program are especially curious,” Branch said. “They always ask questions. They try to dig deeper into the concept theories, and they want to see direct application to their own situations.”
For students, the program is an opportunity to learn from some of the best business faculty in the world, build a network of global business leaders and transform their own skills. For WDI, the program is a chance to bring its connections and educational prowess to a newly booming nation — an effort that aligns perfectly with its mission of unlocking the power of business to provide lasting economic and social prosperity.
“From my perspective, the partnership between WDI and FSB holds significant value for both institutions and, ultimately, for the business landscape in Vietnam,” said Lalonde.
WDI works with the Weiser Center for Europe & Eurasia (WCEE) at U-M to offer NGO Leadership workshops to non-profit leaders from across central and southeastern Europe. The workshop in Slovakia covers marketing, strategic planning, entrepreneurship, fundraising and management to help NGOs run more effectively and sustainably. In 2024, the spring NGO Leadership workshop will be held in June in partnership with Bratislava-based partner, Hekima. Twenty five participants will come from Ukraine. Supplementary online modules on topics including leadership, social media marketing, and conflict resolution will be available to participants.
WDI works with the Weiser Center for Europe & Eurasia (WCEE) at U-M to offer NGO Leadership workshops to non-profit leaders from across central and southeastern Europe. The workshops cover strategic planning, resource mobilization, resilience and digital security to help NGOs run more effectively and sustainably. The fall 2024 NGO Leadership workshop will be held in October in Warsaw.
WDI works with the Weiser Center for Europe & Eurasia (WCEE) at U-M to offer NGO Leadership workshops to non-profit leaders from across central and southeastern Europe. The workshop in Bratislava covers marketing, strategic planning, entrepreneurship, fundraising and management to help NGOs run more effectively and sustainably. In 2023, the workshop will be held in June in partnership with Bratislava-based partner, Hekima. Twenty five participants will come from Ukraine. Supplementary online modules on topics including leadership, social media marketing, and conflict resolution will be available to participants.
Q&A
with Amy Gillett on NGO Leadership Workshop in Lublin
Since 2015, the William Davidson Institute (WDI) and its partners have provided NGO Leadership Workshops to nonprofit leaders from across Central and Southeastern Europe. In September, the eleventh such workshop was held in Lubin, Poland. In partnership with the University of Michigan’s Weiser Center for Europe & Eurasia (WCEE) and in cooperation with Warsaw-based partner FED (Fundacja Edukacja dla Demokracji) the workshop is designed to equip NGO leaders with the skills and networks to run their organizations more effectively and sustainably.
September’s workshop was focused solely on Ukrainian organizations and attracted 24 humanitarian and nonprofit leaders.
Amy Gillett: This was our eleventh NGO Leadership Workshop and the first specifically for Ukrainian NGOs. It was also the first time we held the event in Lublin, a city in Southern Poland close to the Ukrainian border. The attendees included 23 women and one man, and all are at the front lines of providing critical services for the war effort. Participants were able to travel to Lublin by bus or train, though it was an arduous journey for many due to the heavy lines at the border crossings.
It was particularly difficult for this group of participants to leave their organizations and their families. At the beginning of the workshop, we provided an opportunity for participants to express their fears and expectations for the week. This fostered an atmosphere where participants could communicate openly and feel supported.
Another great aspect of this workshop was our diversity of trainers, bringing a variety of viewpoints and perspectives. Our trainers came from three countries: the USA, Poland and Ukraine. They represented both academics, NGO leaders and trained facilitators.
Amy Gillett: Our curriculum was geared toward addressing their most pressing needs, with training on conflict resolution, negotiations, dealing with people with PTSD, burnout prevention, and building resilience.
Among those teaching in the workshop was University of Michigan LSA professor Eric Fretz, who also served for 24 years in the U.S. Navy and was able to draw on his experiences in conflict zones including Iraq. Following the event, he posted this look back.
Every session included lots of interaction and hands-on activities – by the end of the workshop, the entire wall of the training room was covered with Post-it notes and colorful posters. And each instructor had their own approach to training, which helped keep the energy up throughout the four days.
“This workshop gave me the confidence that I am a leader, that I have the strength and ability to continue to support women. I have to take care of my team, prevent burnout and conflicts, and lead ethical policies, then the world will be a better place.”
—NGO Leadership Workshop Participant
Amy Gillett: Their NGOs focused on a range of activities, including: providing critical medical services, offering psychological assistance, defending human rights, preventing gender based violence, providing legal services, and preserving Ukrainian cultural heritage.
Among the workshop participants was noted video blogger Anna Danylchuk, who along with running an NGO focused on preserving and promoting the cultural heritage of Ukraine, releases daily video dispatches on the war in Ukraine. In fact, she continued to broadcast from our workshop, using her hotel room as her studio.
Amy Gillett: This workshop offered practical skills for improving wellbeing, building resilience, preventing burnout and increasing emotional intelligence. Many participants spoke out about how useful these areas are given the current situation. The fighting spirit of the Ukrainians is very impressive — participants always speak of “when we win the war.” The week in Lublin was a chance for participants to recharge and renew their energy for this ongoing battle. As one participant commented to me at the closing dinner, “I’m in a good place emotionally and psychologically and that means I can do more to help others.”
The workshop also enhanced the participants’ confidence as leaders. This will help them guide their organizations through these very challenging times. As one participant expressed, the workshop gave her the strength and ability to continue in her organizational mission of supporting women.
Many participants also found cooperation opportunities with each other. They are now embarking on new joint projects, combining resources and ideas to undertake high-impact work together.
Amy Gillett: Here are some notable quotes from participants:
“This workshop gave me the confidence that I am a leader, that I have the strength and ability to continue to support women. I have to take care of my team, prevent burnout and conflicts, and lead ethical policies, then the world will be a better place.”
“The workshop is really helpful and important for my personal development and beneficial to my organization. Lots of insights, practical instruments, brilliant speakers!”
“Ukrainian civil society has proven to be very brave, effective and productive. Invest in it and together we will win!”
The next workshop is planned for June 2024 in Košice, Slovakia and will again focus on Ukraine, with the NGO leaders coming from Ukraine and nearby countries. Learn more about upcoming and previous workshops here.
Photo: Participants at the NGO Leadership Workshop Warsaw during a session on Networking.
For decades, the William Davidson Institute (WDI) at the University of Michigan has held Ukraine close to its mission. When the Institute was founded more than 30 years ago, Eastern Europe was its very first geographical focus area — and for good reason. At the time, there was no guarantee that countries on the other side of the fallen Berlin Wall would embrace and deliver market-driven economies. Rather, there was concern that they would revert to government-planned economies. Those early WDI educational projects in Eastern Europe reflected the Institute’s core purpose: sharing the tools of commercial success with students, partners and other stakeholders to build both lasting economic and social prosperity.
While the conditions in Ukraine and Eastern Europe have certainly changed over the course of three decades, WDI’s commitment to the region has remained strong — even stronger after Russia invaded Ukraine nearly one year ago.
WDI’s NGO Leadership Workshops are one example of this dedication. Run in partnership with the Weiser Center for Europe and Eurasia (WCEE) at the University of Michigan, the workshops engage and guide nonprofit groups providing a variety of social services during times of struggle. The most recent workshop, which took place in October in Poland, showed just how crucial these sessions can be for participants.
With the destabilizing impact of war in the region, it is more important than ever to invest in civil society, explained Geneviève Zubrzycki, Director of the WCEE. And NGOs are key in that process.
“For NGOs working with Ukrainian refugees, there’s a level of urgency and human tragedy that we can’t ignore,” said Zubrzycki.
These biannual four-day workshops have been held in Slovakia and Poland since 2015. They bring together nonprofit leaders to network with one another, learn about topics close to their work, and connect with global experts. The sessions regularly cover planning and sustainability, NGO management, marketing strategies, advocacy and fundraising.
It’s powerful work that many of these managers would be unable to tackle on their own, but through the support of WCEE, they can come together without being saddled with the cost of tuition, room, or travel. Leaders can focus entirely on boosting their impact at home, and the coursework is built to do exactly that. “Each session raised important points that I will consider in my work with my team at our NGO,” said a Romanian participant, one of the 24 leaders who joined the workshop in Warsaw.
For NGOs working with Ukrainian refugees, there’s a level of urgency and human tragedy that we can’t ignore.
For NGOs working with Ukrainian refugees, there’s a level of urgency and human tragedy that we can’t ignore.
The 2022 workshop in Warsaw was scheduled prior to Russia’s full-scale invasion of Ukraine in February 2022. War had fallen on communities across the country, and Ukrainians fled the violence with whatever they could carry, clinging to family members and ditching cars when they ran out of gas. According to the UN Refugee Agency, 6.3 million people from Ukraine have been recorded crossing international borders into neighboring countries including Poland and Moldova since the invasion. The effects have sent a wave of challenges through the continent.
As WDI planned the workshop in 2022, it was impossible to ignore the growing pressure placed on regional nonprofits. WDI and WCEE worked to adapt the program to meet the realities on the ground.
“Dedicating the workshop to NGOs working with Ukrainian refugees made it possible for us to tailor sessions to their specific needs. It also created a safe space for them to discuss difficult topics,” said Zubrzycki.
WDI similarly shifted its curriculum to meet the needs of the many NGOs in the area serving Ukrainian refugees. Experts joined to share advice on maintaining digital security, planning strategically during crises, avoiding staff burnout, and working with people with post-traumatic stress disorder.
“The entire workshop was driven by on-the-ground needs,” explains Amy Gillett, Vice President of Education at WDI. “It was developed with a design-thinking approach. We considered what the organizations’ immediate needs were and what they were grappling with, and then we created the curriculum around that, focusing on the most pressing needs.”
Working for an NGO operating in a warzone carries “all of the stresses and drama of a normal workplace raised to 11, then add in the fact that everyone you’re working with has left everything they own, is stressed through the roof, and perhaps has lived through various war-related traumas,” explained Eric Fretz, a professional educator and coach focused on personal development, emotional intelligence, and resilience who teaches at the University of Michigan. Fretz led conversations at the workshop about post-traumatic stress disorder, trauma, emotional intelligence and mental strength.
He dug into the basics of trauma with participants and shared advice on managing their own stress, which he hopes will create a ripple effect. “Leaders can share this with their team, and then everyone on their team is much more able to take care of those that they encounter. It’s an upward lift.”
Relationships are everything — in serving people, in building businesses, and in running nonprofits. “These groups need to know each other to be more effective,” Gillett said. “The connections that take place outside of the formal instruction are just as important as the skills that they’re learning in the classroom sessions. It’s during these informal conversations where resources and ideas are shared that are critical to their success.”
Participants at the NGO Leadership Workshop spent time together talking about their struggles, joys and plans. They shared tips over morning coffee for better reaching refugees and advice on soliciting global support for long-term aid while walking through Warsaw’s Old Town on a guided tour offered as part of the workshop. “We were left with so many brilliant acquaintances and friendships, and we have gathered priceless information,” said one participant from Georgia.
WDI has seen the bonds built during past workshops flourish after participants returned home — and the Institute is just as dedicated to continuing to support long-standing connections in Ukraine. Though it was forced to suspend a project that would have sent four University of Michigan MBA students to the Lviv Business School of Ukrainian Catholic University (LvBS), WDI President Paul Clyde recently spoke to the university’s Vice Rector Sophia Opatska about the role universities and students will play in country’s resistance and rebuilding.
Workshop participants, particularly ones from Ukraine, were grateful to learn alongside leaders from other countries who were working on the ground with them. David Estrada, Program Coordinator at WDI, said “They were thankful that we were able to provide a space for them and be around other people doing this same type of work.”
Two NGO Leadership Workshops are planned for 2023, in Bratislava, Slovakia and Warsaw, Poland.
WDI is partnering with the FPT School of Business & Technology’s business school, FPT, on a new general management certificate program: the Advanced MiniMBA program. The program is running in the fall of 2024 and combines online instruction with in-person training in Vietnam. Topics covered are competition, marketing, finance, strategy and leadership.